Contact PanelPilot AI

Setup help, billing questions, or a straight answer on whether this is worth it for your panel.

How to reach us

Before you write in

A few things answer themselves faster than we can:

• Connection failing? The setup wizard runs a live read against your panel and reports the exact error. That message tells us more than a screenshot of the dashboard.
• Tickets not being answered? Check the review queue first — the most common cause is a confidence threshold set high enough that everything is being held for a human, which is working as designed.
• Pricing questions are usually covered on the pricing page, including what counts as a ticket.

Sales and evaluation

If you are weighing PanelPilot against hiring an agent or building something in-house, we are happy to walk through your actual ticket volume and say plainly whether this is worth it for your panel. The Free plan exists for the same reason — twenty real conversations tell you more than a call will.

Security and privacy

For anything about how credentials are stored or how customer messages are processed, the privacy policy is the specific answer. If you have found a security issue, please reach out on Telegram and we will respond the same day.